Complete Lesson

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Dialogue/Story

Slow Speed begins at: 1:06

Explanation begins at: 3:23

Normal Speed begins at: 17:04

I thought I would save time by purchasing my airline ticket online and checking in at the airport with my e-ticket. I went onto the McQ Air website and selected my flights. The screen then prompted me to pay with a credit card. After I typed in my payment information, I got a confirmation receipt with my ticket number and my itinerary. I printed out a copy of my e-ticket and I was ready to go – easy!

But when I got to the airport, it was a different story. I went up to a self-serve kiosk and swiped my credit card to bring up my account. The computer said that it couldn’t find my account. I flagged down an employee and she didn’t have any better luck, suggesting I stand in line at the check-in counter.

I got in the long line and 45 minutes later, the employee helped me check in and gave me my boarding pass. When I asked her what the problem was, she said she didn’t know and it was probably just a glitch in their computer system.

Well, the best laid plans of mice and men often go awry, especially if technology is involved!

Category: Travel