Daily English 132 - Getting Through on the Phone
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Slow Speed begins at: 053
Explanation begins at: 2:59
Normal Speed begins at: 13:49
I have been trying to get a meeting with the CEO of Medofact to talk about a partnership between our company and theirs. But I've had a hard time trying to get through on the phone.
First, there was the phone tree. I had to go through three menus before I got the option to speak to an operator. Even after I got through, I got the run around from the receptionist.
Receptionist: Medofact Limited. How may I direct your call?
Thomas: I would like to speak to Maureen Kennedy.
Receptionist: Please hold while I connect you with Ms. Kennedy's office. (Pause)
Secretary: Maureen Kennedy's office. How may I help you?
Thomas: Good afternoon. I am Thomas Guarini calling from Livatect. I would like to set up a meeting with Ms. Kennedy.
Secretary: Will Ms Kennedy know the subject of the meeting?
Thomas: Well, I would like to speak to her about a possible partnership.
Secretary: May I put you on hold for one moment?
Thomas: Yes, certainly. (I was on hold for a long time.)
Secretary: Mr. Guarini, I'm afraid Ms. Kennedy is traveling on business the next two weeks. Would you like to call back?
Thomas: Sure, I'll check back in a couple of weeks. Thanks for your help.
Secretary: It's my pleasure. Have a nice day.
Thomas: Thanks. You, too.
I guess I'll keep trying.
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